Why “Argh”?

First: Argh, because the word can mean shiny (more…). Thus, Arghing can help you stand out as a leader and shine. Second: Argh, so you don’t argue (more…). Stop short of jumping overboard in the discussion. When you feel the need to argue consider simply nodding knowingly and gently growling, “Argh.” Third: Argh, to express yourself (more…). You can Argh...
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Staff Struggling? Unify!

Argh! Super Bowl teams are unified! Both the ones that win and the ones that almost win. What is their secret? Find out here: Click “Super Bowl” to see my video (4.5 minutes) with Eight Strategic Super-Steps to unity and action. If you have a minute after viewing please reply and let me know your thoughts. Thank you! Best re-Arghs,Cap’n...
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Who’s Educated?

Whether you are proud, or ashamed, of your education, Educated by Tara Westover is the book for you! Tara takes us on a crazy journey with her heart, head, pain, and pen. You will wonder how she stayed alive–while living at home! If you think your family story is weird you will feel encouraged by Tara’s courage. If you think your family is normal, you will be blown away by the new...
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Surf’s up!

Surfer’s Wipeout Life Choices. Some good. Some goofy. Some gobble us up—just for a while. And we come spinning out of our wipeout wave puking out water on the beach wondering—what happened to my life? Then we get up, read blogs and such, and try to make better choices next time. Let’s go catch another wave! Thoughts? photo:...
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Merced College hosting John’s Writing Class! Will you get to attend?

Yes, it’s true! I’m writing an Awesome Online Business Writing class for those who want exclusive private professional help toward their writing success. Stay tuned for more news. Meanwhile, why not join me live in Merced, California for my “Business Writing Made Simple and Strong” class? Click HERE to learn how! I’d love you to join my class! We’ll have a...
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HOLIDAY CUSTOMER SERVICE EXCELLENCE AT HOME

Customer service feedback form with green tick on Excellent. Here are Ten Ideas for family and friends “customer service” success at holiday parties and events. One of them may just save your holy day! Use Good Judgment in all Situations. Nordstrom is famous for stellar customer service and their main customer service rule is,“Use Good Judgement.”  Good judgment survives when we watch for...
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